What’s New in Digital Equity: Recent Developments in Broadband Access
Colorado Expands Digital ASL
This week, the Colorado Governor’s Office of Information Technology (OIT) has made significant strides in enhancing accessibility for its residents with the expansion of Aira ASL, a digital tool that provides real-time interpretation services by a live American Sign Language (ASL) interpreter for individuals who are deaf or hard of hearing. This innovative technology is intended to break down barriers to government services and information, giving a voice to many Coloradans who may have felt excluded.
As part of a broader initiative, Colorado has mandated that all state agencies meet accessibility standards by July 2024—two years ahead of the federal deadline. The use of Aira gained traction in early 2023 when the state introduced interpreter services for Coloradans who are blind or have low vision. By mid-2024, this service had expanded into Colorado’s 42 state parks, showcasing a commitment to inclusivity in natural spaces. As of April, the tool was also being piloted at various locations, including all 32 sites of the Colorado Department of Labor and Employment’s Division of Vocational Rehabilitation and 46 Workforce Centers.
The newest development involves a limited-time pilot program offering Aira at select History Colorado museums and historic sites. Feedback and usage data from this initiative will play a crucial role in determining its future sustainability. Dawn DiPrince, president and CEO of History Colorado, emphasized the program’s importance in making history accessible to all visitors, reinforcing the dedication to community enrichment through technology.
FCC to Change Consumer Labels
In a recent announcement, the Federal Communications Commission (FCC) has set the stage for changes to broadband consumer labels aimed at simplifying them, albeit with some concerning alterations. One notable adjustment is the decision to remove references to the now-concluded Affordable Connectivity Program. While this might streamline the information presented, it also risks reducing consumers’ understanding of their broadband services.
Some proposed changes might deprive consumers of critical information as they relate to accessibility. For instance, one suggestion is to eliminate the requirement for broadband labels to be available in a machine-readable format, and another would remove the obligation for providers to verbally explain the labels over the phone. These labels are designed to enhance transparency and clarity in what consumers are financially committing to, a goal that some argue is being undermined. While FCC Chair Brendan Carr stated that consumer navigation of these labels could be improved, FCC Commissioner Anna Gomez harshly criticized the reversal of established rules, labeling it as particularly detrimental to consumer rights.
Localities Partner for Connectivity
Across the United States, local governments are forging partnerships with private organizations to improve connectivity in their areas. In Los Angeles, a collaboration with Cisco and local nonprofits has resulted in the launch of public Wi-Fi along the Crenshaw Corridor. This exciting initiative aims to provide free internet access in public areas along major streets and parks, an essential step towards closing the digital divide.
Similarly, the city of Morrow, Georgia, has successfully completed the first phase of its smart city connectivity plan, powered by eCommunity Fiber. This project has transitioned city facilities onto a robust fiber network, enhancing overall connectivity and efficiency. In Charleston, South Carolina, IQ Fiber has recently launched its all-fiber internet network, elevating high-speed internet accessibility in the region. Meanwhile, in Santa Fe, New Mexico, groundwork is set to commence for the first phase of Ezee Fiber’s high-speed internet infrastructure. These initiatives underscore the prioritization of fiber technology, widely regarded as the gold standard in broadband infrastructure.
Oklahoma Broadband Projects
At the state level, Oklahoma is making noteworthy efforts to expand internet access, especially in the northeastern region. Recently, two major projects totaling $5.4 million were initiated, funded through federal grants managed by the Oklahoma Broadband Office (OBO). The Junction Internet, a local internet service provider, is also contributing with matching funds, further bolstering community connectivity.
According to OBO Executive Director Mike Sanders, these expansions are not just about internet access; they are about empowering businesses and unlocking new economic possibilities. Highlighting the project’s societal impact, Sanders noted how internet connectivity can breathe life into rural communities, enabling local businesses to flourish.
Report: Divide is Narrowing
A new report from Ookla, known for its connectivity intelligence, provides a hopeful outlook on the broadband landscape. It reveals that over 60% of Speedtest users are now meeting the FCC’s minimum standard for internet speeds across an increasing number of states—38 states plus the District of Columbia by 2025, compared to 22 states last year.
While there is noteworthy progression in broadband speeds for many, the report also emphasizes ongoing challenges. States with low population density and diverse terrain continue to struggle in delivering reliable connectivity, particularly in rural settings. The report notes that states such as Connecticut, Delaware, New Jersey, North Dakota, and Rhode Island are leading the pack, with 70% or more users meeting the FCC’s standards. This discrepancy reminds us that while advancements are being made, there’s still significant work to ensure equitable broadband access for all Americans.
